FAQ

FAQ

 

Yes, we accept most insurance carriers including Aetna, Cigna, Regence Blueshield, Premera Bluecross, First Choice Health Network, Lifewise Health Plan and BCBS. We have recently again started accepting patients with Apple Health/Medicaid whether through ProviderOne or assigned through Molina. Unfortunately we do not accept TriCare or Medicare, however if you have TriCare most laboratory tests are covered.
PWC will bill your insurance as a courtesy to you. Please remember that health insurance is a contract between you, the patient, and your insurance carrier. We encourage you to contact your insurance carrier and determine the limits and exclusions of your insurance coverage. You are ultimately responsible for the payment of your account.
If you would like more information please call Christine at the office and she will be happy to assist you with any insurance-related questions you may have.
Out of respect and admiration for police, firefighters, EMS, military and their spouses, who are paying out of pocket, we offer a 10% discount on office visits as well as on products. To help offset some of the costs, PWC is offering a 10% discount for office visits for seniors (65 & older). For those who do not have insurance or who have a plan we don’t accept, we offer a discounted time-of-service fee for office visits.
PWC offers a discount on IV packages. The discount ranges from 10%-20% off depending on the quantity purchased.
Also, our out-of-pocket lab fees are very competitive.
Your first appointment will last approximately 60-90 minutes. Please bring in your medications and supplements that you take regularly and have your intake-forms completed prior to arrival. The doctor will take a comprehensive history, discuss your health concerns, perform any pertinent physical exams, and determine if any laboratory/diagnostic imaging work needs to be completed.
We take time to listen to what you have to say and take pride in providing you with answers to your questions, treatments options and an assessment of your condition including how long we think it will take you to get well. The doctor will provide you with a treatment plan on your first visit which will be reviewed with you.
Your second visit will be approximately 30-45 minutes (1-4 weeks later). We will review all laboratory results and/or diagnostic imaging that was performed. You will be provided with an updated and more comprehensive treatment plan custom-tailored for you. You will also be provided with copies of all laboratory results.
All further follow-up appointments will range from 15-30 minutes, depending on complexity. These are necessary to ensure your health is improving and make adjustments to your treatment plan.
PWC offers a free phone or in-person 15-minute consultation to prospective new patients to discuss how we can address your health concerns. No medical treatment will be given during the consultation. Please call and schedule your FREE consult with either Dr. Krupa or Dr. Tony today.
Due to our extended appointment times with our patients, we ask that you give us at least 24 hours notice, otherwise a $35 fee will be charged. For missed IV therapy appointments without notice, we will charge a $50 fee. We understand that there are extenuating circumstances, so we do take it on a case-by-case basis.
We understand that our patients have busy lives and we like to be considerate of their time. You will not sit in the lobby for an hour waiting for the doctor. We try our best to stay on time, and we appreciate the same courtesy in return. Appointment length will not be extended due to late arrival. If you are more than 15 minutes late, our cancellation policy will go into effect.
Please complete the intake forms prior to your first appointment. The forms are available electronically through the patient portal. We are happy to assist you with this process. This policy helps maximize your appointment time.
As a patient of PWC, you are responsible for the total charges incurred on your account. If we are billing insurance you may owe a copay, co-insurance or deductible depending on your insurance plan. Please contact your insurance carrier to verify what your portion will be and be prepared to pay that amount at your appointment. If we are not billing insurance, the time-of-service fee is to be paid at each visit. Any laboratory fees or natural pharmacy items are not included in the appointment fee. If you have insurance, your labs will likely be covered by your insurance carrier.
We recognize and appreciate that health care can involve major financial committment. We aim to provide you with effective and affordable health care. Payments can be made by VISA, Mastercard, Discover, American Express, cash or check.
Dr. Krupa has utilized HCG for weight loss with about 1500 people and has evolved the program over the years to be as safe and effective as possible, and simple to follow. The eating plan is quite flexible and you will eat about 1000 calories per day with a large variety of veggies. You do not need to avoid eating fats or stop using make-up. We found that supporting you nutritionally and enhancing liver function allows for faster-than-usual weight loss that is as safe as can be. Weight loss will depend on sex, age, medical history, etc. Most people lose weight 2-4 times faster than with the typical ‘diet and exercise’ approach. We have helped some of our patients lose over 100 lbs on this program. You have the option of coming in to the office for a weekly shot or administering daily shots to yourself. You can read more about our weight loss program HERE.
Yes, we can still help you lose weight even if you don’t use HCG. Whether we utilize HCG or not, the chief approach to designing a weight loss program for you is to identify and treat the underlying causes of the weight gain. This is accomplished through taking a detailed and thorough history and by reviewing the lab results and implementing the appropriate treatment plan. Each patient’s treatment plan is unique and customized to address the underlying causes of his or her weight gain. So, yes, we can help you lose weight and keep it off whether we utilize HCG or not! You can read more about our weight loss program HERE.
The answer to this question is ‘it depends’. For example, if the reason you gained the weight is you eat fast food, don’t get enough sleep and have a sluggish thyroid, and we resolve these issues, and after you lose the 30 lbs you desired you go back to eating fast food, under-sleeping and discontinue your thyroid meds, then yes, you likely will regain the weight. However, if you stick to the plan and make the appropriate lifestyle changes, the weight usually stays put.
There are certainly many similarities in the practice of medicine whether you see a naturopath, an osteopath or a medical doctor for your healthcare needs. However, seeing a naturopath is fundamentally different in the delivery of the care. This is much more of a patient-centered approach where the care is custom-tailored based on your needs. At PWC the doctor-patient relationship is more of a partnership than a ‘do what I say or get out’ approach. You work together as a team and are guided throughout the process of getting well. The doctor and staff are here to serve you. When you see a doctor at PWC, he or she will spend sufficient time with you, and you will leave the clinic with a written out treatment plan that the doctor reviewed with you. You will have time to ask whatever questions you like and will be treated with respect throughout. We pride ourselves on our doctors listening to what you have to say and taking it into consideration.
We have a fully stocked medicinary in our office. We pride ourselves on carrying only the highest quality supplements and natural medicines. The physicians at PWC spend a lot of time researching and testing the products to ensure they are clinically effective. It is of utmost importance you use only physician-grade supplements for several reasons:
1. The supplement industry is unregulated which means many brands contain inferior quality ingredients that simply do not have therapeutic efficacy – in other words, they don’t work as well.
2. In the majority of OTC supplements the quantity of an ingredient is too low to have therapeutic value.
3. Many supplements contain needless, and at at times, harmful additives.
4. The supplement may contain impurities that are harmful, for example cheap fish oil will likely contain pollutants from the ocean such as PCBs or heavy metals.
5. At worst, many have been shown to not even contain what’s on the label.
This is why we stock only brands that we trust. Also, in Washington State a supplement that is prescribed by a Naturopathic Physician is not subject to sales tax, therefore you save 10% with every purchase from us. Lastly, you may use your flexible spending account or health savings account to purchase prescribed supplements.
You may purchase products directly from our medicinary or online through our website. Just click on the link, set-up your account the first time around and you will have instant access to not only the natural medicines that we stock in our in-office medicinary, but to thousands of supplements, health-related products, including healthy foods and snacks. Depending on which vendor you purchase from you will enjoy discounted costs and/or free shipping!
Yes, in Washington State naturopaths are one of the three types of doctors (besides MDs and DOs) that you can chose to be your Primary Care Provider. As such, they can order and interpret laboratory testing, x-rays, MRIs, etc and can prescribe most drugs that MDs prescribe. In addition, they order food allergy tests, adrenal hormone and comprehensive thyroid panels that MDs typically do not order.