Your first appointment will last approximately 45-60 minutes. Please bring in your medications, supplements and any recent labs, and have your intake-forms completed prior to arrival. The doctor will take a comprehensive history, discuss your health concerns, perform any pertinent physical exams, and determine if any laboratory/diagnostic imaging work needs to be completed. We take time to listen to what you have to say and take pride in providing you with answers to your questions, treatments options and an assessment of your condition including how long we think it will take you to get well. The doctor will provide you with a treatment plan on your first visit which will be reviewed with you.

Your second visit will be approximately 30 minutes (1-4 weeks later). We will review all laboratory results and/or diagnostic imaging that was performed. You will be provided with an updated and more comprehensive treatment plan custom-tailored for you. You will also be provided with copies of all laboratory results. All further follow-up appointments will range from 15-30 minutes, depending on complexity. These are necessary to ensure your health is improving and make adjustments to your treatment plan.

We understand that our patients have busy lives and we like to be considerate of their time. You will not sit in the lobby for an hour waiting for the doctor. We try our best to stay on time, and we appreciate the same courtesy in return. Appointment length will not be extended due to late arrival. If you are more than 15 minutes late, our cancellation policy will go into effect. Please complete the intake forms prior to your first appointment. The forms are available electronically through the patient portal. We are happy to assist you with this process. This policy helps maximize your appointment time.

There are certainly many similarities in the practice of medicine whether you see a naturopath, an osteopath or a medical doctor for your healthcare needs. However, seeing a naturopath is fundamentally different in the delivery of the care. This is much more of a patient-centered approach where the care is custom-tailored based on your needs. At PWC the doctor-patient relationship is more of a partnership than a ‘do what I say or get out’ approach. You work together as a team and are guided throughout the process of getting well. The doctor and staff are here to serve you. When you see a doctor at PWC, he or she will spend sufficient time with you, and you will leave the clinic with a written out treatment plan that the doctor reviewed with you. You will have time to ask whatever questions you like and will be treated with respect throughout. We pride ourselves on our doctors listening to what you have to say and taking it into consideration.

We have a fully stocked medicinary in our office. We pride ourselves on carrying only the highest quality supplements and natural medicines. The physicians at PWC spend a lot of time researching and testing the products to ensure they are clinically effective. It is of utmost importance you use only physician-grade supplements for several reasons: 1. The supplement industry is unregulated which means many brands contain inferior quality ingredients that simply do not have therapeutic efficacy – in other words, they don’t work as well. 2. In the majority of OTC supplements the quantity of an ingredient is too low to have therapeutic value. 3. Many supplements contain needless, and at at times, harmful additives. 4. The supplement may contain impurities that are harmful, for example cheap fish oil will likely contain pollutants from the ocean such as PCBs or heavy metals. 5. At worst, many have been shown to not even contain what’s on the label. This is why we stock only brands that we trust. Also, in Washington State a supplement that is prescribed by a Naturopathic Physician is not subject to sales tax, therefore you save 10% with every purchase from us. Lastly, you may use your flexible spending account or health savings account to purchase prescribed supplements. You may purchase products directly from our medicinary or online through our website. Just click on the link, set-up your account the first time around and you will have instant access to not only the natural medicines that we stock in our in-office medicinary, but to thousands of supplements, health-related products, including healthy foods and snacks. Depending on which vendor you purchase from you will enjoy discounted costs and/or free shipping!

Yes, and yes. In Washington State, naturopaths are one of the three types of doctors (besides MDs and DOs) that you can chose to be your Primary Care Provider. As such, they can order and interpret laboratory testing, x-rays, MRIs, etc and can prescribe most drugs that MDs prescribe. In addition, they order food allergy tests, adrenal hormone and comprehensive thyroid panels that MDs typically do not order.

Out of admiration, and as a thank you, to police, firefighters, EMS, military and their spouses, who are paying out of pocket, we offer a 10% discount on office visits as well as on products. To help offset some of the costs, PWC offers a 10% discount for office visits for seniors (65 & older). For those who do not have insurance or who have a plan we don’t accept, we offer a discounted time-of-service fee for office visits. PWC offers a discount on IV packages. The discount ranges from 10%-20% off depending on the quantity purchased. Also, our out-of-pocket lab fees are very competitive.

At Puyallup Wellness Center, we accept most major insurance plans, including Blue Cross Blue Shield, Premera, First Choice, Cigna, and many more. Though we have contracts with many difference insurance plans, it is difficult to know if your specific plan is covered. To find out if your specific plan allows for naturopathic medicine coverage, please contact your insurance to see if we are in network and what benefits are available for naturopathic care . Additionally, we offer affordable self-pay rates for those without insurance or who prefer to pay out of pocket. We believe that everyone should have access to quality healthcare, regardless of their insurance status.

Due to our extended appointment times with our patients, we require that you give us at least 48 hours (two business days) notice, otherwise a $75 fee will be charged. For missed IV therapy appointments without notice, we will charge a $100 fee. We understand that there are extenuating circumstances, so we do take it on a case-by-case basis.

As a patient of PWC, you are responsible for the total charges incurred on your account. If we are billing insurance you may owe a copay, coinsurance or deductible depending on your insurance plan. Please contact your insurance carrier to verify what your portion will be and be prepared to pay that amount at your appointment. If we are not billing insurance, the time-of-service fee is to be paid at each visit. Any laboratory fees or natural pharmacy items are not included in the appointment fee. If you have insurance, your labs will likely be covered by your insurance carrier. We recognize and appreciate that health care can involve major financial commitment. We aim to provide you with effective and affordable health care. Payments can be made by VISA, Mastercard, Discover, American Express, cash or check.

You can book an appointment with one of our providers by calling us at (253)-848-1055 or by clicking the "request an appointment tab" on the main menu of the website.

You can book directly with Isabelle Dalton, PhD, LMP by calling her at (253) 221-7374.